Privacy Policy

Tubérculos Ticos S.R.L. (Tubertico), headquartered in Roxana, Pococí, Limón, Costa Rica, is responsible for processing the personal data collected through this website (tubertico.com). This policy describes what data we collect, how we use it, and your rights.

1. Data We Collect

We collect only the data you voluntarily provide through the contact form: your name, company, email address, and message content. We do not collect sensitive data or data from minors.

2. Purpose of Processing

Data is used solely to respond to your business or export inquiry and to manage the pre-contractual or contractual relationship with you. We do not use it for marketing purposes without your explicit consent.

3. Legal Basis

Processing is based on your consent when submitting the form and, where applicable, on the performance of a contract or Tubertico's legitimate interest in handling business inquiries.

4. Data Retention

Your data is retained for as long as necessary to address your inquiry and, in the case of a commercial relationship, for the period required by applicable tax and commercial law.

5. Third Parties and International Transfers

We do not sell or share your data with third parties. Data may be processed by email or web hosting service providers acting as data processors under confidentiality agreements. Tubertico operates primarily from Costa Rica; any international transfers are made with appropriate safeguards.

6. Your Rights

You have the right to access, rectify, erase, and object to the processing of your data, as well as to request restriction or portability. To exercise these rights, contact us at [email protected].

7. Cookies

This site may use essential technical cookies required for its operation. No tracking or advertising cookies are used without your consent.

8. Changes to This Policy

Tubertico reserves the right to update this policy. The current version will always be available on this page.

9. Contact

For any questions regarding this policy, you may write to us at [email protected] or call +506 8973-2830.